What action should be taken for low threshold matches in patient identity duplicate checking?

Creating a new patient and filing messages is deemed appropriate for low threshold matches in patient identity duplicate checking because it helps to ensure that patient records are accurate and complete. When a low threshold match is identified, it indicates a potential duplicate that may not be validated with strong confidence but nonetheless requires a cautious approach. By creating a new patient record, the system avoids merging or altering existing patient information that may belong to different individuals. This action serves as a safeguard against the risk of misidentification, allowing for further clarification or review without compromising the integrity of the existing patient data.

Additionally, filing messages can help track the concern for future reference and assist with a more comprehensive review process, ensuring that duplicate matches are handled in a documented and systematic way. This method promotes careful analysis of patient records while still acknowledging the possibility of a duplicate entry that needs further investigation.